Multiday Tours: Prices for multiday tours are given after discussing with a Genuine Morocco representative and your itinerary approval.
After we confirm your tour to you in writing, we ask you to pay a non-refundable deposit of 30% of the total tour cost. Deposit payments can be made via electronic bank transfer or credit card. Details of how to pay the deposit will be sent to you in writing when we confirm availability. All the bookings are secured after we receive the initial deposit.
You must notify us in writing by email should you wish to cancel a tour. Cancellation is effective on the date we receive your notification. The following charges are applicable upon cancellation: • After deposit and before 30 days, the deposit will be retained. Between 30 days and 15 days before arrival, 50% of the total cost will be retained, and if cancellation is less than 15 days before arrival the payment is non-refundable.
Due to the nature of our tours, certain situations (adverse weather conditions for example) may mean that we will need to change the expected itinerary of your chosen tour. If this is the case, we will advise you as soon as we become aware of any such situation. We will do everything possible to keep the tour as close to the original itinerary as possible. In some cases, however, we may be forced to cancel the tour for reasons beyond our control “force majeure”. If this is the case, you will be entitled to a full refund minus any costs already incurred by us. If we cancel a tour for any reason other than force majeure, you will receive a full refund from us. No further compensation will be payable by us.
If you are unsure about any of our booking conditions, please feel free to contact us.
“This trip exceeded expectations in so many ways. The people we met, the diversity of the country, all the wonderful experiences, our terrific local guides and our guide and driver, made this a memorable vacation. Genuine Morocco is a great company to work with. They have a wealth of knowledge about Morocco and provided us with a very personal and comprehensive experience.”
L.M.C.
Genuine Morocco provides guests with a complete and authentic cultural experience, including classic monuments, exploring contemporary culture, engaging with art and artisans, tasting unique cuisine, and discovering amazing Morocco cities.
The payment is encrypted and transmitted securely with an SSL protocol.
