Privacy Policy
Effective: June 1, 2022
At Genuine Morocco, we value your privacy and the protection of your data. This policy explains what information we collect, why we collect it, and how we use, share, and protect it. By using our website or services, you agree to these practices. Keep in mind that your use of Genuine Morocco’s services is also subject to our Terms of Use, which incorporates this policy.
What This Policy Covers
This policy describes how we handle personally identifiable information (“Personal Information”) collected when you access or use our services.
We collect information to personalize your experience, improve our programs, and fulfill tour requests. In addition, we may share limited details with trusted third parties who help us deliver services.
However, we do not knowingly collect or solicit information from children under 13 for marketing purposes. If you are under 13, please do not attempt to register or provide us with your details. If you believe a child has shared information without parental consent, contact us immediately at info@genuinemorocco.com.
Why We Collect Data
We collect data for several reasons. First, it allows us to send marketing communications and provide tour-specific details once you enroll. Second, it enables us to respond to your questions or requests quickly. Finally, it helps us analyze how visitors use our website so we can improve our services and promote programs more effectively.
Information We Collect
You may provide us with Personal Information when you:
This information often includes your name, address, email, phone number, and country of residence.
Additional Information for Tours
When you book a tour, we need further details to complete your enrollment and travel arrangements. This may include payment information, date of birth, gender, medical information, or passport numbers. We only request this information if it is necessary to provide services.
If you enroll a travel companion, you must obtain their consent before sharing their information.
Third-Party Assistance
We may use third parties to help identify visitors. For example, they may access IP addresses, cookies, hashed email addresses, and browser data. This information allows us and our partners to reach out through email, mail, or digital advertising. You always have the right to opt out of this activity by contacting us.
Additionally, Genuine Morocco may collect digital information such as IP addresses, usage habits, and device identifiers. We use this data to enhance services and work with business partners.
How We Use Your Information
Our main goal is to provide a personalized and positive tour experience. Therefore, we use your information to:
We do not sell or rent your information. Furthermore, we only contact you directly if you have given us permission.
How We Protect Your Information
We use industry-standard encryption and security practices to protect your data. Additionally, we only share the minimum necessary information with partners who help deliver services.
That said, no security system is flawless. For this reason, we cannot guarantee absolute protection. You should safeguard your account by creating a strong password and signing out after each session.
Access and Disclosure
We do not share your Personal Information with outside organizations for their marketing. Nevertheless, we may share limited data with hotels, guides, and other providers if needed to deliver services.
These providers must protect your confidentiality and may not use your information for other purposes. We may also disclose your information if required by law, to enforce our Terms of Use, or to protect the rights and safety of Genuine Morocco, our employees, and our users.
Cookies and Technical Information
We also collect technical information such as device type, browser, and IP address. This allows us to analyze trends and generate reports.
Use of Cookies
Cookies are small text files placed on your device to recognize you during future visits. They help us:
Importantly, cookies cannot install software or spread viruses.
You may adjust your browser settings to block or limit cookies, but doing so may reduce site functionality. To opt out of cookies used for advertising, contact us at:
Updates to This Policy
We may update this policy from time to time. Any changes will appear on this page. If you continue to use our services after updates, you agree to the revised terms.
